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Bombarded with spam texts? Stats show the problem is getting worse in Canada

5,395 text messages were reported to the Canadian Anti-Fraud Centre in 2023
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At least once a day, Digvijay Kosamia glances at his vibrating cellphone to check the latest text message he香蕉视频直播檚 received, only to find a 香蕉视频直播渇rustrating香蕉视频直播 message that didn香蕉视频直播檛 originate from someone he knows. A person uses a cellphone in Ottawa on Monday, July 18, 2022. THE CANADIAN PRESS/Sean Kilpatrick

At least once a day, Digvijay Kosamia glances at his vibrating cellphone to check the latest text he香蕉视频直播檚 received, only to find a 香蕉视频直播渇rustrating香蕉视频直播 message from an unknown number.

Sometimes it香蕉视频直播檚 a notification supposedly from Canada Post about a package that Kosamia didn香蕉视频直播檛 order.

Other times, the message informs him a major bank has frozen his card, complete with the first four digits of the account in question. All he has to do to unlock the card is follow a mysterious URL.

香蕉视频直播淚 don香蕉视频直播檛 think I have fallen for it,香蕉视频直播 said the Vancouverite, who considers himself pretty technologically savvy.

香蕉视频直播淏ut I worry for my wife and my kids. I香蕉视频直播檓 sure they have.香蕉视频直播

Kosamia香蕉视频直播檚 experience 香蕉视频直播 he estimates he sometimes gets up to 15 or 20 spam texts a week 香蕉视频直播 is far from unique in Canada. Many say they香蕉视频直播檙e increasingly inundated with spam and fraudulent texts.

The organizations tasked with monitoring spam attempts and enforcing laws against them say the numbers back up that common perception. In particular, messages that involve phishing 香蕉视频直播 an attack where a scammer tries to trick the recipient into clicking a malicious link, downloading malware or sharing sensitive information 香蕉视频直播 are on the rise.

香蕉视频直播淭he calls maybe have reduced,香蕉视频直播 said Kosamia.

香蕉视频直播淏ut the spam messages have increased.香蕉视频直播

A multi-million-dollar problem

Last year, 5,395 text messages were reported to the Canadian Anti-Fraud Centre, a national police service that gathers intelligence on fraud across Canada and assists local police with enforcement and prevention.

Nearly $24 million was lost to fraud where a text message was the initial method of contact last year, said anti-fraud centre spokesman Jeff Horncastle, noting that marked an increase over 2022.

But those numbers are likely 香蕉视频直播渏ust a drop in the bucket,香蕉视频直播 as the centre estimates just five to 10 per cent of fraud victims report incidents.

香蕉视频直播淗onestly, from what we香蕉视频直播檙e seeing, it香蕉视频直播檚 everybody that香蕉视频直播檚 a target and a lot of it has to do with automation,香蕉视频直播 Horncastle said.

Canada香蕉视频直播檚 telecommunications regulator, which enforces anti-spam legislation, is also seeing more scams involving text messages.

In the six months leading up to March 31 of this year, the national Spam Reporting Centre received 4,705 complaints through its online form. About a fifth of the complaints were about text messages.

Around 45 per cent of those text-related reports were phishing messages and 13 per cent were other scams, according to the CRTC.

It said reports have increased partly due to the prevalence of employment scams, which begin with text messages containing promises of good pay for a few hours of work per week.

Those often evolve into more serious threats, said Horncastle. He described a frequent scenario where victims, after making a bit of money, are eventually asked to put in some of their own funds to gain favour of the employer. The CRTC noted recipients may also unknowingly become a 香蕉视频直播渕ule香蕉视频直播澫憬妒悠抵辈 someone who transfers illegally acquired money or goods on behalf of a scammer.

In addition to artificial intelligence playing a role to make spam texts seem more personal, Horncastle said victims often fall for these schemes because the initial message comes with an attached logo of a prominent organization the sender claims to be from.

香蕉视频直播淲e香蕉视频直播檙e seeing 香蕉视频直播 Service Ontario, the CRA logo, the Canada.ca logo come up on text messages to make it more believable,香蕉视频直播 he said.

香蕉视频直播淚f they claim to be a specific financial institution, they will include the first four digits of the client card number. A lot of victims don香蕉视频直播檛 realize that those first four to six digits are all the same with a specific financial institution.香蕉视频直播

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Protection techniques

Those receiving an unexpected text message alleging to be from their bank, law enforcement or a government agency should never provide personal information in a reply, according to the Canadian Telecommunications Association, which represents carriers and manufacturers in the industry.

Instead, it recommends calling the relevant institution using the contact information on their website to determine if the message is legitimate.

The association also encourages anyone who receives a text message they believe to be fraudulent to forward it to 7726 (SPAM), which will alert their cellular provider to open an investigation into the message itself.

香蕉视频直播淲ireless providers continue to invest in developing and deploying measures to reduce unwanted text messages, such as the use of scanning and filtering software, while also ensuring consumers still receive the text messages that are important to them,香蕉视频直播 said CTA spokesman Nick Kyonka in a statement.

香蕉视频直播淲e advise consumers not to click on any links in text messages that seem suspicious, including messages from someone that you do not know or that you were not expecting.香蕉视频直播

Pierre-Luc Denis, director of electronic commerce enforcement for the CRTC, said the regulator is working with telecom companies to allow them to block certain types of traffic deemed detrimental to customers香蕉视频直播 security as they emerge.

It香蕉视频直播檚 one example of how the CRTC is trying to be proactive as text message scams evolve. But Denis said scammers are always trying to stay one step ahead, adjusting their schemes based on what does and doesn香蕉视频直播檛 work, or in reaction to law enforcement and regulators catching wind.

香蕉视频直播淏ad actors find new ways to try to get to their means, so to speak,香蕉视频直播 he said.

香蕉视频直播淭he technical landscape evolves extremely rapidly, and once a specific technique is either overused or it香蕉视频直播檚 been addressed 香蕉视频直播 you香蕉视频直播檒l see a switch off to a different type of scam.香蕉视频直播

Denis described the rise of such incidents as 香蕉视频直播渁n international trend,香蕉视频直播 noting the CRTC consults with its counterparts in other countries to keep updated on emerging scams that could find their way to Canada.

香蕉视频直播淚t香蕉视频直播檚 a global problem,香蕉视频直播 he said.

Sammy Hudes, The Canadian Press