Ranjit Takhar grew up in Kelowna and enrolled at UBC Okanagan香蕉视频直播檚 business program with the idea he香蕉视频直播檇 become a lawyer or finance professional.
He grew up around the building maintenance company started by his parents, even helping prepare contract tender documents online for his computer software-challenged dad as a teenager.
But he never really thought about becoming what he is today, president of the family business, Kelowna-based Evergreen Building Maintenance Inc.
香蕉视频直播淟ooking back it was always the plan for me to start my own career but plans don香蕉视频直播檛 always unfold the way we plan them to,香蕉视频直播� Takhar said. 香蕉视频直播淲hen I saw the company could benefit from my education, that my father needed me to help make that happen, I was all in.香蕉视频直播�
Today, Evergreen provides cleaning services to 325 buildings, both private business and public institutional, in 18 municipalities across B.C. and Alberta, a long journey forward from when Takhar香蕉视频直播檚 parents Gurmit and Rapinder Takhar started the business with three small building contract commitments.
And Evergreen has now taken another major step forward by entering the competitive ranks of national and international building maintenance consortium in bidding for the building maintenance services contract for the UBC Okanagan campus.
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The contract, a three-year deal with an option for a three-year extension, is expected to be awarded before the end of February.
香蕉视频直播淲hen you are in a room with 30 other representatives of national and international companies competing for a contract of that size, it is a bit intimidating,香蕉视频直播� Takhar said about the UBCO contract tender process protocols.
香蕉视频直播淏ut we are not trying to put undue pressure on ourselves. We have grown in a sustainable way to put ourselves in a position for a contract opportunity like this. So we have put our best proposal forward with the references we have built up with past clients and let those testimonials speak for themselves.香蕉视频直播�
If unsuccessful in the bid, Takhar said they will learn from the experience and be ready to bid again when the contract comes up for renewal.
He feels some advantages weigh in his favour香蕉视频直播攁 local company for local clients with local support services in place to back up its building maintenance service commitments. Both Takhar and his sister Nav, who also now works for Evergreen, are UBCO graduates who both bring a student perspective of where past building maintenance service shortfalls existed; a commitment to establish three UBCO $1,000 student bursaries and they have taken the time to walk the campus and tour every building to better understand the student traffic flow nuances.
But that commitment to detail and customer service is what Takhar said has allowed the company to continue to grow at a sustainable level.
Going back 30 years, Gurmit and Rupinder Takhar were immigrants to Canada from India, living in Calgary where they operated a steam extraction carpet cleaning service.
Gurmit wanted a fresh business start and to raise his family in a 香蕉视频直播渘ice city,香蕉视频直播� and he chose Kelowna.
香蕉视频直播淢y dad was just a lover of nature which goes back to when he was an agriculture inspector in India. He loves the lakes, the forest and that香蕉视频直播檚 why he chose the Okanagan to raise his family,香蕉视频直播� Takhar said.
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He started Evergreen with his wife Rupinder cleaning commercial buildings when the industry was small and a handshake and commitment to quality service was his promise to his clients, Takhar recalled.
The industry in the years since has expanded, in large part to public institutions beginning to outsource their janitorial services to contractors rather than do the work in-house.
香蕉视频直播淭here are 163 cleaning operation services in Kelowna now. It was not as competitive as it has become today back when my father started out as the outsourcing aspect was just beginning to take hold,香蕉视频直播� Takhar said.
Contract tenders have become far more complicated as well, as simply the lowest price is no longer the lone factor to how building maintenance contracts are awarded.
香蕉视频直播淧ricing now is about 25 per cent of the criteria considered. Other factors given weight in any bid are background of the company, work history, type of buildings you have done, how much staff, proper bonding and certified training for WHMIS (Workplace Hazardous Materials Information System),香蕉视频直播� Takhar said.
He cited Evergreen香蕉视频直播檚 evolution in that changing contract environment is reflected by his company winning an environment sustainability award from the Kelowna Chamber of Commerce in 2016.
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He said technology and changing public sentiments have brought new challenges to their industry, but Takhar says the perhaps old-fashioned business principles important to his father remain relevant today.
香蕉视频直播淢y dad started the company with his own perseverance and intelligence, to just continue to always work hard,香蕉视频直播� Takhar said. 香蕉视频直播淚 may be the president now but he is still the boss.香蕉视频直播�
And his mom still works for a church client that she has been with for 25 years.
香蕉视频直播淲e have talked with her about getting other staff to replace her, but she has such strong relationship with that client, they don香蕉视频直播檛 want her to go. It keeps her busy and offers a sense of pride for her that she is doing something tangible to help the family business.
香蕉视频直播淭hat is a reminder for us that service to our client is important, and so is building a relationship with our customers.香蕉视频直播�
barry.gerding@blackpress.ca
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